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General
 
All rates shown are Net Rates and in U.S. dollars
 
All tours, transfers, circuits and packages rates are net on a per person basis and include all taxes and service charges. Tips are not included.
 
Ground and air transfers are based upon daily set departure times.  Rates and services for private transfers are available upon request.
 
Rates are subject to change without previous notice due to increases from our suppliers and/or changes in government taxes.
   
Any hotel and/or service not shown in this sales manual can be quoted and booked upon request.
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  Payment
   
All bookings must be paid in full prior to client's arrival, except for those agencies that have an approved line of credit.
   
For those agencies that have credit approval, the invoice will be issued one day prior to client's arrival and sent by fax.  Upon receipt of faxed invoice, full payment is required.  All original invoices will be sent by mail once payment is received.
   
Any reservation of 16 passengers or 10 rooms will be considered a group booking. A non-refundable deposit of $ 100.00 per person is required in order to process the reservations and full payment must be received 15 days prior to group arrival.
   
Payments and deposits may transfer to our bank account in Cairo, Egypt via a bank swift transfer or a Cheque in U.S. dollars payable in our Egyptian bank.
   
A copy of either Bank Swift transfer or Cheque must also be faxed to our
Office at Fax No.: +202 2610579
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  Cancellations & Refunds
   
Reservations will be automatically canceled if reconfirmation is not received at least 7 days prior to client's arrival and/or such payment has not been received.
   
For cancellation made less than 7 days prior to arrival date, hotels and tour companies have the right to charge cancellation fees.
   
Hotels may charge 1 or 2 nights cancellation fees, and tour companies may charge up to 25% of the tour price.
   
During high seasons, cancellation fees may be higher.
   
Any cancellation within 24 hours prior to client's arrival will be considered a no-show.
   
Cancellations are subject to any penalties imposed by hotel and/or any other suppliers.
   
No refunds will be made directly to clients in the destination for any cancellations or modifications made to their pre-booked and paid itinerary. Refunds due will be made directly to the agency.
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  Children Policy
   
Children from 2 - 12 years old have special rates of 50% off all net rates on tours, transfers, circuits and packages. Children stay for free at hotels when sharing the parents' room with two adults, except in the case of all-inclusive hotels where children's rates apply.  Children under 2 years old travel for free in all services Except for the airfare (10% of the adult airfare).
   
NB some hotels and tours devids children to two or more gatecories depending on age. Please check with the tour operators.
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